Frequently Asked Questions

I HAVE NEVER HEARD OF MC ENTERPRISES. WHO ARE YOU?

MC Enterprises is an import wholesaler selling after-warranty appliance parts for RVs through distributors.

We specialize in offering quality direct-replacement products, lower prices, dependable service, and

a quick response time to our customers.

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WHAT TYPES OF PRODUCTS DOES MC ENTERPRISES CARRY?

MC Enterprises specializes in direct-replacement RV appliance parts for refrigerators, furnaces, water heaters,

and stoves. Our products come from manufacturers who follow strict federal and state regulations.

This guarantees our customers quality products that are both reliable and dependable.

 

If the original part is no longer available, we will offer a suitable replacement if it is available.

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HOW CAN I RECOGNIZE AN MC ENTERPRISES PART?

Parts from MC Enterprises are easy to recognize. If the part number you need has an

‘MC’ at the end of the number, it is one of ours.

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WHAT IS THE WARRANTY ON MC ENTERPRISES PARTS?

MC Enterprises matches the warranty periods of the OEM.

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HOW CAN I BUY MC ENTERPRISES PARTS?

Our products are available through distributors. They have the sales and product support

to help you run a successful business. We depend on them as well to quickly get you the

right part at a reasonable price.

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HOW DO I HANDLE RETURNS?

If you need to make a return, contact the distributor from which you purchased the item.

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PRODUCT FAQ’S

MC Enterprises is not repair facility and does not offer any advice on how to do repairs.

Below are some commonly asked questions.

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WHICH DOMETIC DUAL REFRIGERATOR THERMOSTAT

SHOULD I USE?

Dometic has used two dual thermostats within the last 30 years. Both have a part number starting with V61

and are identical with one difference—how they connect to the refrigerator. The Dometic 2007199009 attaches

with compression gas connections (rubber O-rings);  the Dometic 2931336016 uses threaded connections.

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2931336016MC                                    2007199009MC

 

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DO YOU HAVE REFRIGERATOR THERMOCOUPLES

AVAILABLE FOR OLDER UNITS?

Yes. Nearly all 12V refrigerators were initially designed in Europe using metric measurements. To replace

those thermocouples no longer in production, we sell a kit that includes a 27” metric thermocouple and

two metric thermocouple nuts. The head of the thermocouple is threaded.

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To install, place one metric nut on the thermocouple, insert the head into the burner box, and then screw

on the second nut on the thermocouple inside the burner box. The final step is to position the thermocouple

tip in the flame at the distance you want. Then tighten the nuts to hold it in place.

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ARE PRE-2015 SUBURBAN FURNACE BOARDS AVAILABLE?         

Yes. The older boards are readily available from MC Enterprises under the original part number 520820MC.

If you have an older furnace, this board exactly fits into that slot. This means you will just unplug your

old board and plug in the new one. The cost for the 520820MC is equal or less than what you would pay

for the newer board—and it will fit better.

 

Although the boards are designed to do the same thing, using the current 521099 board will

involve some adjustments to position it correctly.

OEM Part #                MC Enterprises Board  

NOT AVAILABLE        520820MC USE ON FURNACES

                                       MANUFACTURED BEFORE 2015

        521099                 521099MC USE ON FURNACES

                                       MANUFACTURED AFTER 2014

 

ARE 1990S 12V FURNACE REPLACEMENT BOARDS AVAILABLE? 

Yes. We still carry ignition modules for both the older Coleman (models 4028A, 4322, 4324, 4328, 4334)

and Atwood/Hydroflame furnaces manufactured in the 1990s.

For both Coleman and Atwood/Hydroflame furnaces, use Part#: 33521MC.

 

PLEASE NOTE: The 33521MC will not work on newer furnaces, nor will the newer boards

(e.g., Dometic 31501MC or Suburban 521099MC) work on these older furnaces.

 

SHOULD I ALWAYS REPLACE OLD FURNACE GASKETS WHEN INSTALLING NEW PARTS?

Yes, it is always safer to replace your gasket material when you have work done on your furnace.

 

If you can’t find the precut gaskets to fit your furnace, MC Enterprises sells a piece of

gasket material 12” x 18”. Use your old gasket as a template to create a new one. Our gasket material

easily handles the high furnace temperatures.

 

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DO I ALWAYS HAVE TO BUY THE WHOLE DOMETIC MOTOR KIT

OR CAN I JUST BUY THE MOTOR?         

Some of Dometic’s (Atwood/Hydroflame) furnace motors come in kit form only.

 

If you need to replace your bracket and/or fittings as well as the motor, these part numbers below are what you should be using. Both their and our kits include the motor, bracket, and mounting fittings for the bracket.

 

If you do not need the bracket or fittings, the motors are available from several of our distributors.

Below is a list of part numbers for the motor kits and for the individual motor sold separately:

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            Dometic Motor Kit #      MC Enterprises Motor Kit #       MC Enterprises Motor ONLY

    37357                                            37357MC                                               37698MC

    37358                                            37358MC                                               30133MC

    37359                                            37359MC                                               37696MC

 

WHAT’S THE DIFFERENCE BETWEEN FURNACE BOARDS FROM

THE ORIGINAL EQUIPMENT MANUFACTURER (OEM) AND MC ENTERPRISES?

ANSWER:  Both the OEM boards and ours are made by the same companies. To install, just unplug the old board and plug in the new one. Neither requires additional steps to replace unless you are upgrading from a 520820 to 521099.

 

The one difference is cost. Ours are priced lower and still carry the same warranty:

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OEM                 OEM Part #                   MC Enterprises Board #

                                      Dometic                         31501                                          31501MC

                                     Suburban                       521099                     521099MC (Furnaces made after 2014)

                                     Suburban              NOT AVAILABLE            520820MC (Furnaces made before 2015)

 

WHAT IS THE DIFFERENCE BETWEEN DOMETIC OR SUBURBAN AND

MC ENTERPRISES WATER HEATER BOARDS?

The MCE boards are priced lower. They are made by the same manufacturers Suburban and Dometic use. An added feature of the MCE Suburban board is its quiet start. ‘Quiet start’ eliminates the loud noise you normally hear when the water heater turns on.

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                                                        OEM Part #             MC Enterprises Board
                                                                      91365                                   91365MC

                                                                      91367                                   91367MC

                                                                      520814                                520814MC

 

WHAT IS THE DIFFERENCE BETWEEN DOMETIC/ATWOOD

WATER HEATING ELEMENTS WITH AND W/O WIRES?

We stock the 92249MC (without wires attached) and the 92097MC (with attached wires). Both are made by the same manufacturer Dometic uses and are competitively priced. The correct one to use depends on whether you are replacing one with wires attached or w/o wires attached.

 

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ARE OEM-DISCONTINUED PARTS STILL AVAILABLE?

 

Yes, we continue to carry the OEM discontinued parts for as long as long as they are available or our customers are asking for them. If you are looking for a specific part, please check the listings on our website or use the information request form. A few of the more recently discontinued OEM parts we stock include

 

 

                                     Dometic                           Dometic, cont.                          Suburban

                                       14044 element                         34570 electrode kit                 233101 furnace motor

                            2007199009 dual thermostat             35132 electrode kit                 233102 furnace motor

                            2931336016 dual thermostat               37057 electrode                    233103 furnace motor

                              2932726025 thermocouple            37698 furnace motor                520820 furnace board

                              2955033002 interrupter              92249 water heater element      

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